Offers and Events Terms and Conditions

Please read more about our terms and conditions for our national offers and events. To read the terms and conditions for our store specific events and offers, please find out more here.

IKEA service experience Prize Draw Terms and Conditions UK

By taking part in the happy customer score prize draw, you are agreeing to be bound by these Terms and Conditions.

Please also read our Privacy Policy which explains further how we handle any data you share with us when you enter into the prize draw.

THE PROMOTER

The promoter of the prize draw is IKEA Limited of 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH.

HOW TO ENTER THE PRIZE DRAW

The prize draw will run from 01 May 2024 to 31 May 2024 (the “Promotional Period”). All individual prize draw entries received after the Promotional Period will be automatically disqualified.
To be eligible to submit a prize draw entry, you must complete the IKEA service experience survey after having used an IKEA service.
The winner(s) will be selected at random by a computer process.
The winner(s) will be notified via the email address used to complete the survey with in seven (7) days of the prize draw end date.
The winner will have seven (7) days to respond and claim the Prize, otherwise an alternative winner will be selected.
The Prize will be sent to the winner at a UK address which will need to be supplied upon acknowledgement of the Prize.
The Promoter will not accept responsibility for entries that are lost, damaged or delayed regardless of cause.

ELIGIBILITY

The prize is open to customers over the age of 18 who are UK residents.
By entering the prize draw, you confirm that you are eligible to do so and eligible to claim the Prize.
The Promoter may ask you to provide proof that you are eligible to enter the prize draw.
The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize draw.

THE PRIZE 

There will be 1 winner.
There will be one (1) Prize available to win.
The Prize(s): £100 IKEA voucher (the “Prize”) For a chance to win the Prize the participant must complete the IKEA service experience survey sent to their email address after having used an IKEA service.
Completion of the survey will automatically enter the customer into the prize draw.
The Prize is not negotiable, transferable or exchangeable and cannot be substituted for cash.
The Promoter reserves the right to substitute the Prize with a Prize of equal or greater value if circumstances beyond the Promoter’s control makes it necessary to do so. The Promoter reserves the right to change the Prize offered to one of equivalent value if circumstances prevent the original Prize from being available.
The Promoter must either publish or make available information that indicates that a valid award took place.
To comply with this obligation the Promoter will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails sally.desborough@ingka.ikea.com or writes to 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH (enclosing a self-addressed envelope) within one month after the closing date stated in condition 4.
If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter: sally.desborough@ingka.ikea.com or writes to 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

LIMITATION OF LIABILITY

As far as is permitted by law, the Promoter shall not be liable, in contract or tort (including negligence), or the breach of statutory duty or any other way, for the loss or damage howsoever arising suffered by any person/s suffered directly or indirectly from participating in this Promotion. Nothing in these terms shall limit the Promoter’s liability for fraud or death or personal injury caused by negligence. Your statutory rights are not affected.

DATA PROTECTION

By entering the prize draw, you agree that any personal information provided by you with the prize draw entry may be held and used only by the Promoter or its agents and suppliers or any other relevant third party to administer the prize draw, and where relevant, it is confirmed that parent/guardian consent is provided.
You understand that you are providing your information to the Promoter.
You can view the Promoter’s Privacy Policy at: https://www.ikea.com/us/en/customer-service/privacy-policy/.

GENERAL

If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the prize draw.
The Prize is non-exchangeable, non-transferable and no cash alternative is offer.
The Promoter reserves the right to hold void, suspend, cancel, or amend the prize draw where it becomes necessary to do so as the Promoter may determine in its sole discretion.
If the Promoter has suspicions or knowledge that you may be involved in any fraudulent or illegal activity, it reserves the right to disqualify you and any related entrant and the eligibility to win the Prize will be forfeited.
The Promoter may disqualify any individual/s using the promotion in a way in which they deem inappropriate at its sole discretion (inappropriate use of the Promotion includes, without limitation, collusion, manipulation and engagement in any oher activity that may give the entrant carrying out that activity an unfair advantage over other entrants).
The Promoter’s decision is binding in all matters relating to this Promotion, and no correspondence shall be entered into.
These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

Prize Draw – WIN a NÄMMARÖ Table and 4 chairs with armrests, outdoor, light brown stained/Kuddarna beige 09544728 (the “NÄMMARÖ Table set”) and a JOGGESÖ Parasol with base, light grey-beige/Huvön grey, 300cm 39495694 (the “JOGGESÖ Parasol”) with free TaskRabbit assembly, and a £100 TaskRabbit voucher

Terms and Conditions

By submitting an entry, you are agreeing to be bound by these Terms and Conditions. Please also read our Privacy Policy which explains further how we handle any data you share with us when you enter into a competition.

THE PROMOTER

This prize draw is being operated by co-promotors:
- - IKEA Limited of 100 Avebury Boulevard, Milton Keynes, MK9 1FH (“IKEA”) who will organise and administer the promotion and provide the NÄMMARÖ Table set and the JOGGESÖ Parasol to each winner.
  - TaskRabbit Limited of 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH (“Taskrabbit”) who will provide and administer the free assembly for the NÄMMARÖ Table set and the JOGGESÖ Parasol, along with a £100 TaskRabbit voucher for each prize winner. together the “Promotors”

HOW TO ENTER THE PRIZE DRAW

There is no purchase necessary to participate in the prize draw.
The prize draw will run from 26/04/24 at 16:00 to 28/04/24 at 23:59 (the “Promotional Period”). All entries received after the Promotional Period will be automatically disqualified.
To make an entry, you must:
- go to the post which will be posted on @IKEAUK Instagram page and @taskrabbit Instagram page;
- like the post;
- follow @IKEAUK;
- follow @taskrabbit; and
- comment on the post and tag one (1) friend in the post.
Maximum of one (1) entry per person during the Promotional Period is permitted. Any additional entries will not be accepted.
The Promoters will not accept:
- responsibility for entries that are lost, damaged or delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or
- proof of transmission as proof of receipt of entry to the prize draw.
The Promoters will not accept joint entries that are:
- automatically generated by a computer;
- completed by third parties or in bulk; or
- on behalf of another person.
There will be two (2) winners in total. The winners will be picked at random.
The decision of the Promotors (acting in its sole discretion) will be final and no correspondence or discussion will be entered into about the decision.

ELIGIBILITY

The prize draw is open to all UK residents aged 18 years or over, except:
- employees of the Promoters and individual(s) who are professionally connected with the Promoters;
- employees of agents or suppliers of the Promoters who are professionally connected with the prize draw or its administration; or
- members of the immediate families or households of (a) and (b) above.
By entering the prize draw, you confirm that you are eligible to do so and eligible to claim the Prize, as defined below. The Promoters may require you to provide proof that you are eligible to enter the prize draw.
The Promoters reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize draw.
This prize draw only applies to the UK.

THE PRIZE

The two (2) winners will each win:
- one (1) NÄMMARÖ Table and 4 chairs with armrests, outdoor, light brown stained/Kuddarna beige 09544728 (the “NÄMMARÖ Table set”);
- one (1) JOGGESÖ Parasol with base, light grey-beige/Huvön grey, 300cm 39495694 (the “JOGGESÖ Parasol”);
- Free Taskrabbit assembly of the NÄMMARÖ Table set and the JOGGESÖ Parasol; and
- A £100 TaskRabbit voucher.
- (the “Prize”)
The winners must set up a Taskrabbit account or use an existing account and will be subject to the Taskrabbit Terms of Service which can be found here: https://www.taskrabbit.co.uk/terms.
TaskRabbit will add credit to the account for the assembly. Credit added to the winner's account will be redeemable for 12 months after the date it is added.
TaskRabbit will give the winners a promotional code for the £100 voucher, which will be redeemable for 12 months from the date the code is provided.
There is no cash alternative for the Prize. The Promoters reserve the right to substitute the Prize with a prize of equal or greater value if circumstances beyond the Promoter’s control makes it necessary to do so.
The Prize is not negotiable or transferable.

WINNER ANNOUNCEMENT

The two (2) winners of the prize draw will be contacted by IKEA via private message in the Instagram app, seven (7) working days after the prize draw closes. If a winner does not respond to the message within seven (7) days, a new winner will be selected.
The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails rebecca.miller@ingka.ikea.com or writes to 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH (enclosing a self-addressed envelope) within one month after the closing date. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter rebecca.miller@ingka.ikea.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

LIMITATION OF LIABILITY

As far as is permitted by law, the Promoters, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Prize except where it is caused by the negligence of the Promoters, its agents or distributors or that of their employees. Your statutory rights are not affected.

DATA PROTECTION AND PUBLICITY

By entering the prize draw, you consent to being contacted by the Promoters in relation to your participation in the prize draw.
By entering the prize draw, you agree that any personal information provided by you with the prize draw entry may be held and used only by the Promoters or its agents and suppliers or any other relevant third party to administer the prize draw.
You understand that you are providing your information to the Promoter. You can view the Promoter’s Privacy Policy at: https://www.ikea.com/gb/en/customer-service/privacy-policy/and at: https://www.taskrabbit.com/privacy

GENERAL

The Promotors reserve the right to refuse honour the prize draw, or exclude anyone who the Promotors reasonably suspect is acting in contravention with these terms and conditions or who the Promotors reasonably suspect is acting contrary to the spirit of this promotion.
The Promoters reserve the right to hold void, suspend, cancel, or amend the challenge where it becomes necessary to do so as the Promoters may determine in its sole discretion.
These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Students get £5 off when purchasing online or in-store  

Terms and conditions  

The Offer 

Subject to these terms and conditions, students are entitled to £5 off when making a purchase online or in-store at all IKEA UK stores (the "Offer") between the 1 April 2024 and up to and including the 30 April 2024 (the “Offer Dates”) when presenting a valid coupon code and/or QR code.
The Offer is only available to students who have verified their status as a student through the IKEA website (via SheerID).

How to Claim  

To redeem the voucher code, entitling the student to the Offer, they must have verified their status as a student on the IKEA website (via SheerID).
To claim the Offer, the customer must make a purchase either online or in-store.
In order to redeem the Offer in-store, the coupon code and/or QR code must be presented at the time of purchase and correctly scanned at the till.
In order to redeem the Offer online, the coupon code must be entered correctly at the checkout.
This Offer is only valid between the Offer Dates.
The Offer is not available outside of the Offer Dates IKEA has absolute discretion in determining whether a coupon code and/or QR code is valid, and IKEA may refuse to accept any QR code and/or coupon code which IKEA reasonably suspects to be fraudulent, which is a copy and not the original, which is out of date or which is otherwise invalid.

Exclusions  

The Offer does not apply to purchases from: IKEA Cafe, IKEA Bistro, IKEA Swedish Food Market, and IKEA Restaurant.   
The Offer does not apply to the purchase of IKEA gift cards.
The Offer does not apply to the purchase of additional IKEA services, including but not limited to: Home Delivery, Installation, Assembly and Kitchen Planning.  
The Offer can be redeemed once during the Offer Dates per IKEA customer.
This Offer does not apply to IKEA Business Loyalty Customers.
This Offer cannot be used in conjunction with any other promotional offer or discount.   
Nothing in this Offer can be exchanged or redeemed for cash has no cash value, is not transferable and no change will be given.    
The IKEA store reserves the right to refuse any coupon code and/or QR code that the IKEA store believes has not been validly obtained or has been obtained fraudulently.  
IKEA reserves the right to withdraw or amend this Offer as necessary or due to circumstances outside IKEA's reasonable control. 
Damaged, defaced, illegible, copied or altered QR codes and/or coupon codes will not be accepted.

Additional terms  

All returns are subject to IKEA’s current returns policy; however, any refunds will take this offer into account.
By using this Offer you agree to these Terms & Conditions. 
These terms are governed by Irish law and the courts of Ireland have exclusive jurisdiction.  
Your statutory rights are unaffected by these terms and conditions.  
The promoter of this promotion for stores in Ireland is IKEA Limited of 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH.

IKEA Customers: 4 for 3 Appliances if you spend over £750 on a kitchen in-store and online at IKEA UK stores

Subject to these terms and conditions, this promotion entitles IKEA customers to get one (1) item free when purchasing three (3) or more of the Eligible Products at IKEA UK stores (the “Participating Stores”) or online if customers spend over £750 in a single transaction on a kitchen (the “Offer”). 
Customers qualify for the Offer if they spend over £750 on a kitchen (“Qualifying Spend”). The following items only will count towards the Qualifying Spend: kitchen units, kitchen taps, kitchen sinks, integrated lighting, knobs and handles.
Save for where set out at point 4 below, all kitchen appliances of all colours and sizes are eligible for this promotion (the “Eligible Products”) 
The Offer cannot be redeemed when purchasing TILLREDA Appliances.
The Offer cannot be used in conjunction with any other promotional offer or discount except:
1. The following products, can count towards the Offer even if they are on sale:
  - FASTNÄS under counter frdg 130 (IKEA 500 intgr GB),
  - FORSNÄS fridge 310 (IKEA 700 integrated GB),
  - LAGAN fridge 126 (integrated GB),
  - LUMNÄS fridge 205 (IKEA 500 integrated GB),
  - FORSNÄS freezer 212 (IKEA 700 integrated GB),
  - LAGAN freezer 85 (integrated GB),
  - YTTERNÄS under counter frzr 94 (IKEA 500 intgr GB),
  - HÅLLNÄS frdg w frzr com 174/16 (IKEA 500 intgr GB),
  - LAGAN NNNN frdg w frzr comp 97/16 (freest/whi GB),
  - LAGAN S frdg/freez 115/59 (fs/white GB),
  - RISNÄS frdg/freez 192/79 (whi/IKEA 500 intgr GB),
  - RÅKALL N fridge/freezer 153/79 (IKEA 500 intgr GB),
  - TINAD N fridge/freezer 210/79 (IKEA 500 integr GB),
  - TYLLSNÄS uc frdg frzr com 92/15 (IKEA 500 int GB),
  - TVÄTTAD NN int wash mach white GBIE.
2. The IKEA Family Member offer: receive voucher when a customer spends £2000 or more on a kitchen in IKEA London Stores, see Terms and Conditions. This 4 for 3 Appliances Offer must be applied first.
To be eligible for this promotion, the customer needs to purchase three (3) or more Eligible Products. The cheapest Appliance will be free.
This promotion is valid from 25 March 2024 – 7 July 2024 (the "Offer Dates"). If an ISell quotation was obtained by customers for a kitchen before the end of the Offer Dates and is accepted within 28 days, then this promotion remains valid for the purposes of the ISell quotation only. 
This promotion is only applicable to the Eligible Products at the Participating Stores. 
This promotion will be subject to availability.
IKEA reserves the right to withdraw or amend this promotion as necessary or due to circumstances outside IKEA's reasonable control.
Discount will be automatically applied at checkout.
All returns are subject to IKEA’s current returns policy; however, any refunds will take this Offer into account.  
IKEA reserves the right to refuse to honour the promotion to anyone who IKEA reasonably suspect is acting in contravention with these terms and conditions or who IKEA reasonably suspect is acting contrary to the spirit of this promotion.
The promoter of this Offer is IKEA Limited of 100 Avebury Boulevard, Milton Keynes, MK9 1FH. This promotion is governed by English law and the courts of England have exclusive jurisdiction.
Your statutory rights are unaffected by these terms and conditions.